Dashboard · QuByte Desk

Open tickets

–

4 vs yesterday

SLA breaches

–

action needed

Techs onsite

–

of 6 available

Unbilled time

$–

–

Awaiting approval

–

client-side

Network Pulse

— all managed sites

Live

Sites up

41 / 43

Avg latency

18ms

Endpoints

1,284

Backups OK

39 / 41

Huntress

2 flagged

Active Incidents

View all

Internet down — Summit Law Group

Gateway offline 14 min · child alerts suppressed

Huntress: managed isolation

Front Range Mfg · endpoint FRM-WS-14

SEC

Backup failed — Peak Realty

NAS job aborted 02:14 · retry queued

SSL expiring — Aspen Grove

mail.aspengrove.org · 6 days left

Client Health

— score = uptime · security · backups · patching · open criticals

32 healthy 8 degraded 3 needs attention

Rocky Mtn Pediatrics

Priority Queue

Open queue →

Ticket	Client	Priority	SLA
#4821 Internet down — whole office	Summit Law R. Chen	Critical	-12m
#4820 Outlook keeps asking for password	ABC Dental Mary R.	High	34m
#4818 New user onboarding — 2 hires	Mesa Acctg D. Boyd	Medium	3h 10m
#4815 Printer offline — front desk	Peak Realty S. Ortiz	Medium	4h 45m
#4812 Backup job failing nightly	Peak Realty Monitoring	High	1h 05m

Today

Fri, Jul 19

4 appts

9:00a

Onsite — server migration

Front Range Mfg · Marcus T.

in progress

11:30a

Remote — Outlook profile fix

ABC Dental · Priya S.

1:00p

Onsite — new AP install

Aspen Grove Church · Marcus T.

3:30p

QBR — quarterly review

Rocky Mtn Pediatrics · Jeff A.

Techs available now